Hi, I’m Barbara!

I help SaaS companies design education & enablement programs that drive adoption, retention, and measurable business impact.

SELECTED WORK

Built a customer education ecosystem that increased activation rates.

Established a milestone-based digital adoption strategy.

Integrated self-service education into the customer journey.

Scaled customer success with a new support channel.

Delivered on-demand professional education on net-zero design.

Built a workforce training program to support new careers.

Extended environmental education through interactive learning.

Enabled museums to implement sustainability initiatives.