Hi, I’m Barbara!

I’m a customer education and enablement leader who loves creating programs that help people and customers succeed.

SELECTED WORK

How a push-pull learning approach increased Activation Rates by 23%.

Transforming customer education with a Self-Service Academy.

Driving customer success with a New Support Channel.

Educating LEED Professionals on the possibilities of net-zero energy buildings.

Delivering workforce training to affordable housing residents and Veterans.

Inspiring future environmental leaders.

Empowering museums to implement sustainability initiatives.